Terms and Conditions

Effective Date: 10/17/2024

By using our services, you accept all terms and conditions stated herein. Please read these Terms and Conditions carefully and ensure that you understand them.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the service.

Acknowledgment

These Terms and Conditions govern the use of our services and constitute an agreement between you and [Xpert Trans Inc] (“the Company”). They outline the rights and obligations of all users regarding the use of the service.

Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the service.

By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the service.

Your access to and use of the service is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your personal information when you use our website or services. Please read our Privacy Policy carefully before using our service.

Services, Fees, and Cancellation

Services

By placing an order for the Company’s services, you give us permission to arrange for the transportation of your goods.

You must provide accurate information regarding the items to be shipped, the pickup and delivery addresses, the preferred pick-up date, and the contact information of responsible individuals present at pickup and delivery, as well as a card number for payment.

The Company shall provide you with an estimated pickup and delivery date. However, delays may occur prior to or during transport due to various reasons, including but not limited to weather conditions, government regulations, mechanical issues, and other factors beyond our control. The Company cannot guarantee delivery dates or times.

By accepting these Terms, you acknowledge that the Company is not responsible for any losses or expenses caused by delays of any kind. If you have a claim for loss or damage to your shipment, the party liable for such claims is the carrier, not the Company. It is your responsibility to file any claims directly with the carrier who transported the shipment.

Fees

All amounts due must be paid in full within the specified timeframe. Fees are not subject to dispute or offset for any reason, including dissatisfaction with the services. Once paid, charges are non-refundable.

If you fail to make any payment when due, or if we receive a chargeback for your payment, you must pay us the outstanding amount owed plus reimbursement for all reasonable costs incurred in collecting any overdue payment, including attorneys’ fees and legal costs. All late payments and chargebacks will incur interest, calculated from the due date, at the highest rate permissible under applicable law.

Cancellation

The Company reserves the right, in its sole discretion, to refuse or cancel any order at any time.

You may cancel your order at no cost as long as the order has not yet been accepted by a carrier. If the order is canceled after a carrier has accepted it, you may be subject to cancellation fees, including but not limited to any fees imposed by the carrier. Cancellations must be submitted in writing via email to [email protected]. Cancellations made via telephone, text, chat, or any other medium will not be accepted.

Refunds will only be issued for unfulfilled services that were paid for but not rendered for any reason.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

By email: [email protected]